• Domain
• Hosting
• Server

Knowledge Base

24/7 Customer Support.

• Contact Us
• Backup/Restore MS SQL
• Last News
• Knowledge Base
• Documentation
• Daily Articles

Get answers by choosing your service below:

Domain Name

• Can I transfer in a domain name I already own?
• How do I log in to my domain account?
• How do I renew my domain?
• Transferring Domains made Easier
• Updating my domain name servers (DNS) to our servers

  You need to contact your Domain registrar and have the DNS information changed; otherwise your site will never be available online.

  These are the target DNS settings:

  Primary DNS server: ns25.negox.com 67.15.97.11
  Secondary DNS server: ns24.negox.com 67.15.97.10

  Normally it takes 24 hours for DNS propagation to resolve globally.

• Which TLDs can I buy?

Windows Hosting

• Changing hosting plan
• How can I close my hosting account?
  1. Login to Hosting Account
  2. Delete your domains
  3. Make a trouble ticket, requesting the hosting account cancellation. We will appreciate if you can give us the reason of leaving so that based on feedback we can improve our services.
  4. Finally, we will close your hosting account as soon as possible (typically within one business day).

  NOTE: Closing your hosting account will permanently remove your profile information from Negox!

• How can I make a payment to my hosting account?
  1. Login to Hosting Account
  2. Click on Billing menu
  3. Click on Billing Profile option
  4. Click on Submit Query button
  5. Finally, complete your credit card information.

  If your account is suspended then

  1. Login to Hosting Account
  2. Click on You can view or change your billing profile option
  3. Click on Submit Query button
  4. Finally, complete your credit card information.
• How can I set my default start page preference?
• How do I backup/restore my MS SQL database?

  In order to maintain the security in our database server. We are not providing privilege to take the backup for our customers. Since many databases are running in the MSSQL server and it's our responsibly to protect these databases from unauthorized attempts. We are working on 24/7, So you can post us a ticket at any time to backup/restore your database with the information following:

  Process: Backup or Restore
  Database name:
  Domain name:
  URL File (for Restore only):

• How do I buy and install a SSL Certificate directly from my hosting account?
• How do I create a Microsoft SQL database?
• How do I create an Microsoft SQL login?
• How do I create my email account?
• How do I setup POP with Outlook Express?
• Uploading my Web Site

Windows Server

• Adding Custom DNS Records for Server
• Adding Server IP
• Changing Server Limits
• Checking Server Status